Your reference, not your identity
Five Faces does not need your name, home address, date of birth or NHS number for the core client record. You sign in with your Five Faces reference and password.
For clients
You don't need the perfect words.
Five Faces gives you a private reference-based place to recognise, reflect, track, prepare and see progress - then share only through confirmed service connections.
Your connected services
A GP practice, counsellor, therapist, social worker or other participating service becomes visible only when a connection to your reference has been confirmed. One reference may be connected to more than one service to support continuity.
Information from the source
Messages, activities, appointments and provider updates are labelled by the service that supplied them. Full provider-specific detail can be opened from the central journey view.
Keep the conversation human
The record exists to make the next conversation more useful, not to replace it. Five Faces is not a diagnostic or treatment system.